Business Details
50+ Years
experience
Expert Carpet & Flooring Solutions in Shefford
Established in 1972, Charles Wilson Carpets is a family-run business with deep roots in Shefford, Bedfordshire. Our reputation for independent, unbiased advice and exceptional customer service has been built over nearly five decades of dedicated expertise in flooring solutions. We pride ourselves on maintaining personal relationships with our clients, ensuring every project benefits from our extensive knowledge and hands-on approach. Our team of professionals, with over 60 years of combined experience, handles every aspect of your flooring needs in-house, from initial consultation to final installation.Recognised with awards for customer service excellence, we remain committed to delivering tailored solutions that meet both practical requirements and aesthetic preferences. Our selection of carpets, laminate, vinyl, and luxury vinyl tiles caters to diverse tastes and budgets, supported by a comprehensive home visit service within 25 miles of Shefford. This enduring commitment to quality and client satisfaction has solidified our position as trusted flooring specialists in the region.
Services
Carpets
Laminate Flooring
Vinyl Flooring
Floor Tiles
Rugs
Carpet Tiles
Luxury Vinyl Tiles
Home Visit Service
Flooring Installation
Details
- Year established: 1972
Highlights and features
- Nearly 50 years of independent flooring expertise
- Award-winning customer service since 1972
- Dedicated in-house team for all flooring needs
- Free home visits within 25 miles of Shefford
- Own specialist fitting team with 60+ years combined experience
Associations and certifications
- Hertfordshire Federation of Small Businesses (Best Customer Service)
- Hertfordshire Business of the Year
What people say
Award-winning customer service
Expert independent advice
Professional installation team
Free home visits available
Extensive product range
Services
Carpets
We offer an extensive selection of quality carpets and carpet tiles suitable for all budgets and room types. Our range includes natural wool options, synthetic alternatives, and patterned designs from leading brands like Ulster Carpets. Our experts provide impartial advice to help customers choose the perfect carpet based on lifestyle and usage requirements. We also offer free home visits within 25 miles of Shefford for customers unable to visit our showroom.
Laminate Flooring
Our laminate flooring collection combines realistic wood aesthetics with enhanced durability at competitive prices. The range features various finishes from contemporary washed looks to traditional oak patterns. We provide expert guidance on selecting appropriate thickness and protection layers based on usage requirements. Our team ensures proper installation techniques to maintain the flooring's appearance and longevity.
Vinyl Flooring
We supply premium vinyl flooring solutions ideal for high-moisture areas like kitchens and bathrooms. Our collection includes luxury vinyl tiles (LVTs) and planks in diverse designs such as stone, slate, and wood effects. The flooring options combine practicality with style, offering easy maintenance and stain resistance. Our qualified installers ensure proper subfloor preparation for optimal performance.
Flooring Installation
Our specialist fitting team with over 60 years combined experience handles all installation projects. We provide comprehensive measuring services and use professional techniques for different flooring types. The in-house team ensures continuity from selection to completion, maintaining quality control throughout the process. We offer fitting services for carpets, laminate, vinyl, and luxury vinyl tiles.
Home Visit Service
For customers within 25 miles of Shefford, we provide free home visits to assist with flooring selections. This service allows customers to view samples in their actual living environment, considering lighting and existing decor. Our advisors bring comprehensive product information to facilitate informed decisions while maintaining the same exceptional service standards as our physical showroom.
People
Charles Wilson
Owner
Third-generation flooring expert with over 40 years industry experience. Established the business in 1972, maintaining family tradition of honest advice and quality service. Continues active involvement in daily operations.
Wilson Family Team
Directors
Second-generation family members managing day-to-day operations. Combine inherited expertise with modern business practices. Over 60 years combined experience across product knowledge, customer service, and installation techniques.
Questions
Do you offer home visits for flooring consultations?
Yes, we provide free home visits within 25 miles of Shefford to help with flooring selections in your actual living environment.
What flooring types do you specialise in?
We specialise in carpets, laminate flooring, vinyl flooring, luxury vinyl tiles, and various rug options to suit different requirements and budgets.
Are your fitters employed directly by the company?
Yes, we have our own dedicated fitting team with over 60 years combined experience handling all installation projects.
How can I get an estimate for flooring costs?
You can request an initial estimate by providing room dimensions through our website, though a site visit is required for final pricing.
Do you have showroom opening hours?
Our showroom is open Monday to Saturday 9:30am-4:30pm, closed Sundays and Wednesdays except by appointment.
What areas do you serve?
We serve customers across Hertfordshire, Bedfordshire, and Cambridgeshire from our Shefford base.
