Business Details
50+ Years
experience
Premium Carpet & Flooring Installation in Norfolk
Established in 1969, Whittaker Carpets is a family-run business with over five decades of expertise in supplying and fitting premium flooring solutions. Our commitment to exceptional customer care has remained unchanged since our founding by Terry and Janet Whittaker, with three generations now actively involved in the company. We specialise in carpets, vinyl floors, and luxury vinyl tiles (LVT), offering a fully inclusive service that covers everything from initial consultation to professional installation. Our team of skilled fitters ensures meticulous attention to detail, combining traditional values with modern flooring technology. Based in Martham, Norfolk, we serve areas within 15 miles of our showroom including Norwich, North East Norfolk, and parts of Suffolk, with larger projects considered further afield.Unlike 'cash and carry' retailers, we provide a complete service including delivery, materials, and expert fitting, backed by decades of industry experience. Our partnerships with leading manufacturers such as Axminster, Karndean, and Gerflor guarantee access to high-quality products, while our subfloor preparation expertise ensures long-lasting results. We prioritise customer satisfaction through transparent pricing with no hidden extras, offering free, no-obligation quotations for both domestic and commercial projects. Our showroom operates Monday-Friday 9am-4pm, with appointments available upon request. As a trusted local business, we combine 'old-fashioned' care with professional standards that national chains cannot match.
Services
Carpets
Vinyl Flooring
LVT Installation
Subfloor Preparation
Commercial Fitting
Details
- Year established: 1969
Highlights and features
- We offer 50+ years of family-owned flooring expertise
- Our service includes complete subfloor preparation and expert fitting
- We provide free, no-obligation quotations with transparent pricing
- Our skilled team handles all aspects from supply to installation
- We serve both domestic and commercial clients across Norfolk
What people say
Professional fitting
Excellent customer care
50+ years experience
All-inclusive service
Expert subfloor preparation
Services
Carpets
Supply and professional installation of premium carpets from leading manufacturers including Axminster and Ulster. Our service includes accurate measurement, removal of existing flooring, quality underlay, grippers, and door trimming. Expert fitting by our experienced team ensures perfect results for lounges, bedrooms, and commercial spaces.
Vinyl Flooring
Durable vinyl floor supply and expert fitting for kitchens, conservatories, and high-traffic areas. We use premium brands like Rhinofloor and Avenue, with thorough subfloor preparation included. Our service covers measurement, delivery, and complete installation including furniture moving and disposal of old flooring.
LVT Installation
Luxury vinyl tile (LVT) supply and professional fitting combining aesthetic appeal with practical benefits. We source from top brands including Karndean and Gerflor, with meticulous subfloor preparation ensuring perfect adhesion. Service includes accurate measurement, delivery, and expert installation for both domestic and commercial properties.
Subfloor Preparation
Comprehensive subfloor preparation essential for long-lasting flooring results. Our service includes moisture testing, levelling, adhesive removal, and installation of appropriate bases. We ensure timber and concrete subfloors meet manufacturer specifications, guaranteeing optimal performance for carpets, vinyl, and LVT installations.
Commercial Fitting
Tailored flooring solutions for offices, hotels, and schools. We provide full-service commercial installations including measurement, supply, and expert fitting of carpets, vinyl, and LVT. Our team handles projects of all sizes with minimal disruption, ensuring durable, professional results that meet business requirements.
People
Terry Whittaker
Founder
Founded Whittaker Carpets in 1969, establishing the family business from a garage before moving to Martham in 1975. His legacy of customer care continues through three generations of the Whittaker family.
Janet Whittaker
Founder/Partner
Co-founder with over 50 years' experience in the carpet trade. Now shares expertise at our Martham showroom, ensuring customers receive tailored flooring solutions while overseeing daily business operations.
Mark Whittaker
Senior Partner
Joined the business in 1984, trained by his father as a professional fitter. Now manages daily operations alongside Janet while continuing hands-on installation work with his sons Ben and Dom.
Ben Whittaker
Partner / Sales & Installation
Joined in 2012, handling sales and installation with extensive product knowledge. Continues professional development through supplier training courses to maintain the family's high service standards.
Dom Whittaker
Sales & Installation
Newest family member since 2018, undertaking a 4-year training programme. Enhancing skills through supplier courses to continue the business's tradition of expert flooring installation and customer care.
Questions
What flooring options do you offer?
We supply and fit carpets, vinyl flooring, and luxury vinyl tiles (LVT) from leading manufacturers, with expert installation included in our service.
Do you serve commercial clients?
Yes, we provide flooring solutions for offices, hotels, and schools, offering the same professional standards as our domestic installations.
What areas do you cover?
We primarily serve Norwich, North East Norfolk, South East Norfolk, and parts of Suffolk within a 15-mile radius of our Martham showroom.
Is your quotation service free?
Yes, we offer free, no-obligation quotations with transparent pricing and no hidden extras for all our flooring services.
What makes you different from other suppliers?
As a family business since 1969, we provide a complete service including subfloor preparation and expert fitting, combining traditional care with modern techniques.
Do you offer showroom visits?
Yes, our Martham showroom is open Monday-Friday 9am-4pm with no appointment needed for customers to view our flooring options.
