Business Details
38 Years
experience
Your Trusted Carpet & Flooring Experts in Stroud
Established in 1988, Carpet Hotline Superstore is a family-run business dedicated to providing high-quality flooring solutions across Gloucestershire. With over four decades of combined experience, our team specialises in carpets, rugs, vinyl, laminate, and wood flooring, offering both domestic and commercial clients a comprehensive service from initial consultation to professional installation. Our commitment to exceptional customer service has fostered long-term relationships with clients, many of whom have trusted us for up to 40 years. We pride ourselves on our extensive showroom in Stroud, the largest in the region, which showcases a diverse range of products to suit every taste and budget.As active members of the local community, we support various charities and sports clubs, reinforcing our dedication to both quality and social responsibility. Our in-house fitters ensure every project meets the highest standards, while our free home measurement service simplifies the decision-making process for customers. With flexible opening hours and a focus on competitive pricing, we strive to make flooring solutions accessible and stress-free for all our clients.
Services
Carpets
Flooring
Rugs
Vinyl
Laminate
Wood Flooring
Commercial Rugs
Details
- Year established: 1988
Highlights and features
- We offer over 40 years of combined experience in flooring solutions.
- Our family-run business prioritises customer service and community engagement.
- We provide free home measurements and competitive pricing guarantees.
- Our Stroud showroom is the largest in the region for choice.
- We support local charities and sports clubs through active sponsorship.
What people say
Largest showroom in Stroud
Competitive pricing
Friendly staff
40 years of experience
Community involvement
Services
Carpets
We offer an extensive selection of carpets, including wool, natural fibre, and manmade options, tailored to suit both residential and commercial spaces. Our range combines durability with style, ensuring every client finds the perfect fit for their needs. With expert advice and professional installation, we deliver solutions that enhance comfort and aesthetics.
Flooring
Our flooring solutions encompass vinyl, laminate, and wood options, providing versatile choices for kitchens, living areas, and commercial environments. Each product is selected for quality and longevity, supported by our team's expertise in matching materials to specific requirements. We ensure seamless installation for lasting satisfaction.
Rugs
We supply premium rugs that add warmth and style to any room. Our collection includes diverse designs, colours, and sizes, with options for customisation to fit unique spaces. As Stroud's largest rug supplier, we combine affordability with expert guidance to help clients transform their interiors effortlessly.
Commercial Rugs
Our commercial rug solutions cater to offices, hotels, and retail spaces, offering durable, low-maintenance options that enhance professional environments. We provide tailored advice on high-traffic materials and ensure efficient installation to minimise disruption for businesses.
Free Estimates
We offer complimentary home visits to measure spaces and provide accurate quotes, simplifying the decision-making process. Our team handles unusual layouts with precision, ensuring clients receive cost-effective solutions tailored to their specific requirements without hidden fees.
People
Dawn and Peter
Founders
Dawn and Peter established Carpet Hotline Superstore in 1988, growing it from a small warehouse to a leading Stroud flooring destination. Their commitment to quality and customer service remains central to the business's success.
Christie
Director
Christie joined the family business in the early 2000s, driving expansion and modernisation. Her leadership has strengthened the company's reputation for reliable, customer-focused flooring solutions across Gloucestershire.
Neal
Sales Director
Neal brought corporate sales expertise to the team in 2020, enhancing operational efficiency while maintaining the family ethos. His strategic approach ensures competitive pricing and innovative service delivery.
Questions
What flooring options do you offer?
We provide carpets (wool, natural fibre, manmade), vinyl, laminate, wood flooring, and commercial rugs, all available in our Stroud showroom.
Do you offer free estimates?
Yes, we provide complimentary home visits for measurements and quotes, with no obligation to proceed.
Are you a family-run business?
Yes, we've been family-owned since 1988, with three generations contributing to our growth and customer-focused approach.
Do you support local community projects?
We actively sponsor local sports teams, schools, and charities, including Barnardo's and annual fundraising events.
What areas do you serve?
We operate across Gloucestershire, including Stroud, Tetbury, Cirencester, and Cheltenham, with nationwide delivery options.
Can I get same-day takeaway for roll stock?
Yes, same-day collection is available for all roll stock items in our Stroud showroom.
