Business Details
23 Years
experience
Expert Carpet & Flooring Solutions in Poole
Established over two decades ago, Knights Carpets & Flooring has grown to become one of Poole's largest independent family-run carpet and flooring retailers. Our expertise spans residential and commercial projects, offering tailored solutions for diverse client needs. With a comprehensive product range including wool carpets, stain-free polypropylene, luxury vinyl tiles, and laminate flooring from leading brands like Karndean and Quickstep, we combine quality materials with expert installation. Our team's extensive industry knowledge ensures clients receive impartial advice on product selection, underlay requirements, and maintenance strategies. We prioritise customer satisfaction through our home sampling service, professional measurements, and competitive pricing structures.Operating from our Poole showroom, we serve Dorset and surrounding areas including Bournemouth, Weymouth, and Salisbury. Our commitment to quality is demonstrated through partnerships with trusted manufacturers and rigorous product testing. The business maintains transparency in pricing and guarantees, with clear documentation provided for all flooring warranties. Client feedback consistently highlights our punctuality, efficiency, and attention to detail during installation processes. We invest in continuous staff training to maintain technical proficiency with evolving flooring technologies and installation methodologies.
Services
Wool Carpets
Vinyl Flooring
Laminate Flooring
Luxury Vinyl Tiles
Home Sampling Service
Professional Installation
Commercial Flooring
Stain Resistant Carpets
Flooring Guarantees
Free Consultations
Details
- Year established: 2003
Highlights and features
- 20 years' experience in carpet and flooring industry
- Free home sampling and professional measurement service
- Competitive pricing on premium branded products
- Professional installation by experienced fitters
- Comprehensive product guarantees available
What people say
Fantastic service
Highly recommend
Blown away by efficiency
Excellent work standard
Polite courteous service
Services
Wool Carpets
Our wool carpets combine natural resilience with superior comfort properties. The inherent crimp in wool fibres maintains appearance longevity under heavy footfall while providing thermal insulation benefits. Naturally flame-resistant with built-in stain resistance from organic oils, these carpets maintain air quality and require minimal maintenance. Our range includes various pile types and densities to suit different domestic and commercial environments.
Luxury Vinyl Tiles
Premium vinyl flooring solutions featuring authentic wood and stone patterns with enhanced durability. Our Karndean and Polyflor ranges offer waterproof properties suitable for high-moisture areas while maintaining aesthetic appeal. The cushioned underlay provides comfort underfoot with commercial-grade wear resistance. Each installation includes expert subfloor preparation to maximise product longevity and performance.
Home Sampling Service
Professional colour matching and product selection conducted in clients' homes to ensure optimal visual integration. Our consultants bring full product samples and provide on-site measurements for accurate cost estimation. This service includes detailed guidance on maintenance requirements and warranty terms for selected products, ensuring informed purchasing decisions with no hidden costs.
Commercial Flooring
Specialist flooring installations for office environments and commercial spaces with minimal operational disruption. Our team handles safety flooring requirements, carpet tile specifications, and large-scale vinyl installations. We provide comprehensive project management from initial survey through to completion, ensuring compliance with commercial building regulations and accessibility standards.
Stain Resistant Carpets
Advanced polypropylene carpets engineered for easy maintenance in domestic environments. These bleach-cleanable surfaces withstand common household spills while maintaining appearance longevity. The fibres resist staining from food, drinks, and pet accidents through molecular-level liquid repellency technology. Ideal for high-traffic areas requiring durable yet aesthetically pleasing flooring solutions.
People
Craig Knight
Owner/Director
With over 20 years in the flooring industry, Craig leads our family business with technical expertise and customer service commitment. He oversees all installations personally, ensuring quality standards are maintained across residential and commercial projects while developing strategic supplier partnerships.
Questions
Do you offer free home consultations?
Yes, we provide free home consultations with professional measurements and sample presentations to help you choose the ideal flooring for your space.
What carpet types are suitable for high-traffic areas?
For high-traffic zones we recommend twist pile carpets or commercial-grade loop pile options that withstand heavy footfall while maintaining appearance longevity.
Can you install flooring in commercial premises?
Yes, we specialise in commercial flooring solutions including safety flooring, carpet tiles, and durable vinyl options suitable for office environments and business premises.
Do you provide flooring guarantees?
All products come with manufacturer guarantees ranging from 12 to 20 years, with full documentation provided at the point of sale.
What payment options are available?
We accept cash, credit/debit cards, and offer financing options to help spread the cost of your flooring project.
How quickly can installations be completed?
Installation times vary by project size but we typically complete domestic jobs within 2-5 working days, with commercial projects scheduled according to client requirements.
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