Business Details
Premium Flooring Solutions for Your Home
Carpets & Floors Online has established itself as a trusted provider of premium flooring solutions and home improvement products. With a commitment to quality and customer satisfaction, we collaborate with leading manufacturers to offer an extensive range of carpets, laminates, vinyls, and artificial grass designed to meet diverse aesthetic and functional needs. Our team provides nationwide in-home measuring services and full fitting options, ensuring seamless installations tailored to individual requirements. Competitive pricing strategies guarantee value for money, with exclusive deals on bulk purchases and clearance items. The business maintains a robust online presence, offering low-cost national delivery and flexible payment options including financing arrangements.Product expertise extends to technical specifications, with detailed guidance available on material durability, maintenance requirements, and environmental considerations. Inventory management systems ensure consistent stock availability across 260+ carpet variants, 18 vinyl options, and specialist artificial grass products. Customer support channels operate through multiple communication platforms, including dedicated phone lines and physical store locations in six UK cities. Quality assurance protocols cover product warranties, installation guarantees, and after-sales service commitments. The company's market position reflects over a decade of operational experience in the home improvement sector.
Services
Carpets
Vinyl Flooring
Laminate Flooring
Artificial Grass
Furniture
Blinds
Rugs
Fitting Services
Clearance Deals
Nationwide Delivery
Highlights and features
- We offer 260+ carpet variants and 18 vinyl options from leading manufacturers
- Our nationwide measure-and-fit service ensures precise installations
- Competitive pricing with up to 45% discounts on bulk purchases
- Professional fitters accredited through industry-recognised training programs
- Seven-day customer support with in-store assistance at six UK locations
Services
Carpets
Our carpet range features 260+ options in various materials, pile heights, and underlay combinations. Products meet British safety standards for fire resistance and acoustic performance. Stock includes wear-resistant commercial-grade carpets and luxury residential options with 10-year manufacturer warranties.
Vinyl Flooring
Vinyl collections combine water-resistant properties with decorative designs suitable for kitchens and bathrooms. Thickness options from 2mm to 5mm ensure suitability for different traffic areas. Click-together formats simplify DIY installations while commercial-grade variants withstand heavy footfall.
Artificial Grass
UV-stabilised artificial grass maintains colour integrity through 10,000+ hours of sunlight exposure. Products feature drainage rates exceeding 20 litres per minute per m with pile heights from 20mm to 38mm. Pet-friendly variants incorporate antimicrobial treatments for odour prevention.
Fitting Services
Professional fitters hold City & Guilds certifications in floorcovering installation. Services include subfloor preparation, acoustic underlay application, and precision cutting for complex room shapes. Commercial installations follow BS 5325 guidelines for contract flooring.
Nationwide Delivery
Delivery network covers all UK mainland postcodes with 2-5 working day lead times. Large orders qualify for free delivery while urgent requirements access next-day dispatch options. Packaging incorporates moisture-resistant wrapping to protect floorcoverings during transit.
Questions
Do you price match competitors' flooring offers?
Yes, our Best Price Guarantee matches verified competitor prices on identical products.
Can I return unused flooring materials?
Unopened products in original packaging can be returned within 30 days of purchase.
Are samples available for flooring products?
Free carpet and vinyl samples are available through our website's request system.
Do you offer commercial flooring solutions?
Yes, we supply and install commercial-grade flooring meeting BS EN 649 standards.
What underlay options do you recommend?
Our experts advise on acoustic, thermal, and cushioned underlays based on room usage.
Do you provide maintenance guidance for installed flooring?
All purchases include care instructions and access to our technical support team.
