Business Details
27 Years
experience
Premium Rugs in Gateshead | Rugs Direct UK
Established in 1999, Rugs Direct UK is a family-run business dedicated to providing an unparalleled selection of high-quality rugs. Our expertise spans over 25 years, during which we have cultivated extensive relationships with manufacturers in Iran, Afghanistan, China, India, and Nepal to ensure exceptional craftsmanship. We offer a comprehensive range of services, including in-person and remote consultations, home approval trials, professional rug cleaning, restoration, and custom-made rug design.Our showroom in Gateshead houses over 10,000 rugs, from contemporary and traditional styles to rare handmade pieces, all backed by rigorous quality control. We prioritise customer satisfaction through transparent pricing, flexible payment options, and a commitment to helping clients find rugs that perfectly complement their spaces. Our teams deep industry knowledge and passion for rug craftsmanship ensure a tailored experience for both residential and commercial clients.
Services
Rug Consultations
Home Approval Trials
Rug Cleaning
Custom Made Rugs
Rug Rentals
Details
- Year established: 1999
Highlights and features
- We have over 25 years of expertise in rug sourcing and design.
- Our showroom houses the largest rug stocklist in the North.
- We offer a home approval policy for risk-free purchases.
- Professional cleaning and restoration services are available for all rugs.
- Family-run business with a personal, customer-centric approach.
What people say
Excellent range
Helpful staff
Transformed our house
Knowledgeable team
Hassle-free exchange
Services
Rug Consultations
Our team provides tailored rug consultations to help clients select the perfect piece for their space. We offer in-store and remote options, ensuring accessibility for all customers. With extensive knowledge of rug styles and materials, we guide clients through our vast collection to meet their aesthetic and functional needs.
Home Approval Trials
We allow customers to trial rugs in their homes to assess fit, colour, and texture under real lighting conditions. This service ensures complete satisfaction before purchase, with easy returns for unused, undamaged rugs. It reflects our commitment to helping clients make informed decisions without pressure.
Rug Cleaning
Professional cleaning services are available to preserve the longevity and appearance of all rugs, regardless of purchase origin. Our processes use industry-approved techniques to remove dirt and stains while maintaining fabric integrity. Regular cleaning every 2-5 years is recommended to sustain rug quality over time.
Custom Made Rugs
Clients can design rugs tailored to their exact specifications, including size, colour, and pattern. We provide samples and colour charts to facilitate the creative process. This service caters to unique interior design needs, ensuring a one-of-a-kind piece that complements any space.
Rug Rentals
We offer rug rentals for film, television, and photo shoots, as well as for temporary interior projects. This service provides access to high-quality pieces without long-term commitment. Our collection includes statement rugs suitable for diverse creative and commercial applications.
Questions
What types of rugs do you offer?
We stock modern, oriental, handwoven, tufted, knotted, kilim, and custom-made rugs, alongside seasonal and designer collections.
Can I try a rug at home before buying?
Yes, our home approval policy allows you to trial rugs in your space for size, colour, and pattern assessment.
Do you provide rug cleaning services?
Yes, we offer professional cleaning, repair, and restoration for all rug types, ensuring longevity and maintained quality.
Are custom-made rugs available?
Yes, we create bespoke rugs to your specifications, including size, colour, and design, with samples provided for approval.
