Business Details
45 Years
experience
Trusted Carpet & Flooring Experts in Newcastle
Established in 1981 by John and Hetty Graham, we are a family-owned and operated carpet and flooring specialist based in Newcastle. Our business philosophy centres on delivering exceptional value for money without compromising on quality or customer service. Over four decades, we have built a reputation for offering an extensive selection of carpets, vinyl flooring, laminate, luxury vinyl tiles, engineered wood, artificial grass, and rugs. Our commitment to transparency ensures customers receive honest advice and competitive pricing, with a promise to beat any like-for-like quote.We provide a complimentary measuring service, rapid delivery, and professional fitting within days, all backed by guarantees. Our team prioritises customer satisfaction, maintaining a patient and helpful approach throughout the selection and installation process. With over 200 rolls in stock and a focus on fast turnaround times, we cater to both residential and commercial clients across Newcastle and Byker. Our 5-star reviews reflect our dedication to quality, affordability, and reliable service, making us a trusted choice for flooring solutions.
Services
Carpets
Vinyl Flooring
Laminate
LVT
Engineered Wood
Artificial Grass
Rugs
Details
- Year established: 1981
Highlights and features
- Family-owned since 1981 with decades of industry expertise
- Free measuring service and rapid delivery within days
- Price-matching guarantee on like-for-like products
- Professional fitting service guaranteed by our team
- Extensive in-stock selection of over 200 carpet rolls
What people say
Great service
Quality carpets
Fast delivery
Friendly staff
Best prices
Services
Carpets
We offer a comprehensive range of carpets, including over 200 in-stock rolls, tailored to suit residential and commercial needs. Our selection spans modern designs to traditional patterns, ensuring durability and aesthetic appeal. Customers benefit from expert guidance, free measuring, and competitive pricing with a price-matching guarantee.
Vinyl Flooring
Our vinyl flooring solutions combine water resistance and easy maintenance, ideal for high-traffic areas. Available in diverse styles, including wood and stone effects, they are supplied with fitting services and rapid installation. We ensure quality products at cost-effective prices for both homes and businesses.
Artificial Grass
We provide durable artificial grass solutions for gardens and commercial spaces, requiring minimal upkeep. Installation services ensure seamless application, and our stock includes pet-friendly and UV-resistant options. Customers receive tailored advice to match their specific outdoor needs and preferences.
Rugs
Our rug collection features sheepskin pelts and decorative options to enhance interior spaces. Sourced for quality and style, rugs are available at competitive prices with expert assistance in selecting the perfect fit for any room's decor and functionality.
Fitting Services
Professional fitting services are offered for all flooring products, ensuring precise and durable results. Our experienced team completes installations within days of ordering, with guarantees covering workmanship. Free measuring and scheduling flexibility add to the convenience for our clients.
People
John Graham
Founder
Co-founded Newbiggin Carpet Centre in 1981, bringing decades of flooring expertise. Committed to family values and customer satisfaction, he established the business's reputation for honesty and quality in Newcastle.
Hetty Graham
Founder
Co-founder with John Graham, Hetty played a pivotal role in shaping the business's customer-centric ethos. Her focus on value for money and community trust remains central to the company's identity.
Questions
What flooring options do you offer?
We stock carpets, vinyl flooring, laminate, LVT, engineered wood, artificial grass, and rugs, with over 200 carpet rolls available in-store.
Do you provide fitting services?
Yes, we offer professional fitting services for all flooring products, with installations typically completed within days of ordering.
Can you match competitors' prices?
We guarantee to beat any like-for-like quote, ensuring you receive the best value without compromising on quality.
How quickly can you deliver and fit flooring?
Delivery and fitting are arranged within days of ordering, with free measuring and scheduling flexibility to suit your needs.
Are there payment options available?
We accept major credit/debit cards and cash payments. Financing options are not currently available.
Do you serve commercial clients?
Yes, we provide flooring solutions for both residential and commercial properties, with tailored advice and bulk-order pricing.
