Business Details
We have been operating as a familyrun rug specialist since 1961, giving us over six decades of industry experience. Our knowledge spans four generations, allowing us to assess weave quality, wool content and colour impact in real rooms. We carefully select only the rugs we would place in our own homes, ensuring exceptional craftsmanship. Our showroom in Lostock Hall provides free parking and a relaxed environment where knowledgeable staff guide each visitor. We offer free UK delivery on every order, guaranteeing that customers receive their chosen rug without extra cost. Our online platform mirrors the showroom experience, presenting detailed images and specifications for informed decisions.
When a client needs assistance, we provide personalised advice by phone or email to match the rug to their space. As a founding member of the Metro Buying Group, we adhere to rigorous purchasing standards and supplier vetting. We maintain transparent pricing, fair value, and a commitment to durability so each rug lasts for years. Our team resolves any concerns promptly, offering replacements or refunds in line with our clear policies. We strive for complete client satisfaction, welcoming feedback and continuously refining our collections to meet evolving tastes.
When a client needs assistance, we provide personalised advice by phone or email to match the rug to their space. As a founding member of the Metro Buying Group, we adhere to rigorous purchasing standards and supplier vetting. We maintain transparent pricing, fair value, and a commitment to durability so each rug lasts for years. Our team resolves any concerns promptly, offering replacements or refunds in line with our clear policies. We strive for complete client satisfaction, welcoming feedback and continuously refining our collections to meet evolving tastes.
Highlights and features
- We have over six decades of rug expertise.
- Our showroom offers free parking and nopressure advice.
- We provide free UK delivery on every order.
- Our staff are fourthgeneration rug specialists.
- We are founding members of the Metro Buying Group.
Services
Showroom Visits
Our Lostock Hall showroom allows customers to view and feel each rug perfectly in person before purchase. Free parking and knowledgeable staff ensure a relaxed, pressurefree experience. We guide you to the ideal rug that complements your space and lifestyle.
Online Ordering
Customers can order any rug from our website with a simple, secure checkout process. We ship across the United Kingdom and include free delivery on every order. Our support team is available by phone or email to provide personalised advice.
Free UK Delivery
All rugs are delivered to any UK address at no additional cost, typically within three business days. We package each rug securely with protective padding and robust cardboard to safeguard it during transit. Delivery includes tracking information and a courtesy call to confirm receipt and satisfaction.
Rug Advice
We offer expert advice to help clients choose rugs that suit their dcor and functional needs. Our staff assess colour, weave and material to recommend options that will endure for years. Customers receive a written summary of recommendations for future reference.
