Business Details
19 Years
experience
Premium Rugs for Every Home in London
Established in 2007, The Rugs Warehouse has built a reputation as a trusted supplier of high-quality rugs for residential and commercial spaces. Our extensive collection encompasses modern, traditional, shaggy, designer, and handmade rugs in diverse styles, sizes, and materials, catering to varied aesthetic preferences and functional needs. We prioritise customer satisfaction through competitive pricing, a price-matching guarantee, and a 14-day no-questions-asked return policy. Our commitment to quality is reflected in our partnerships with reputable couriers, ensuring timely and reliable delivery across the UK and selected European destinations.With a focus on transparency, we provide clear delivery timelines, detailed product specifications, and comprehensive care guidance to support informed purchasing decisions. Our team combines industry expertise with a dedication to service excellence, aiming to simplify the rug-buying process while maintaining rigorous quality control standards.
Services
Rug Sales
Delivery Services
Price Matching
Returns
Made-to-Measure Rugs
European Deliveries
Rug Care Advice
Details
- Year established: 2007
Highlights and features
- We offer free standard delivery to UK mainland addresses.
- Our 14-day no-questions-asked return policy ensures customer confidence.
- Price-matching guarantee on identical UK-based online listings.
- Extensive selection of rugs in 1000+ designs and custom options.
- Reliable courier partnerships for secure and timely deliveries.
Services
Rug Sales
We provide an extensive selection of rugs including modern, traditional, shaggy, designer, and handmade options. Our inventory features 1000+ designs in various materials like wool, viscose, and polypropylene. Custom sizing and colour options are available for made-to-measure requirements.
Delivery Services
Standard UK mainland delivery occurs within seven working days via next-working-day courier service. Saturday delivery options available at additional cost. European deliveries offered to 15 countries with size-dependent charges communicated at checkout.
Price Matching
Our price-matching policy applies to identical UK-based online listings. Customers must submit price comparisons within 24 hours of purchase. Excludes sale items and non-UK websites as per terms.
Returns
14-day returns accepted with full refund of product price. Collection fees apply based on rug dimensions. Customers must use original packaging. Damaged items must be rejected at delivery point.
Made-to-Measure Rugs
We offer bespoke rug solutions with customizable dimensions and colour options. Available across multiple design categories including modern, traditional, and designer ranges. Production timelines confirmed pre-purchase.
Questions
What delivery options are available?
We offer free standard UK mainland delivery within seven working days. Next-day delivery available, with Saturday options at additional cost. European deliveries to 15 countries with size-based charges.
Can I return rugs if unsatisfied?
Yes, within 14 days of delivery with no questions asked. Refunds cover product price only. Return fees apply based on rug size, ranging from £15 to £40 for UK customers.
Do you price-match competitors?
We match UK-based online competitors' prices for identical items. Excludes sale items and international websites. Submit price comparisons via our online form within 24 hours of purchase.
Are custom-sized rugs available?
Yes, we provide made-to-measure rugs with customizable dimensions and colour options. Available across multiple product categories, with production timelines confirmed pre-order.
What happens if my rug arrives damaged?
Inspect packages before signing. If damage is visible, refuse delivery or note 'not inspected' when signing. Contact us immediately via email with order details for resolution.
